1. Processing Time
It may take 1-2 days to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
2. Shipping Time
We primarily ship orders from our U.S. warehouse.
- U.S. Warehouse Orders: Estimated delivery within 3–7 days
- China Warehouse (if U.S. stock is unavailable): Estimated delivery within 7–14 days
Please note that delivery times are estimates and may vary due to factors such as carrier delays, customs processing, or peak seasons.
4. Tracking
Tracking information will be provided once your order has been shipped.
5. Delays
We are not responsible for delays caused by:
Shipping carriers
Customs clearance
Weather conditions
Other unforeseen circumstances beyond our control
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost Packages
If your package is lost in transit, please contact us at support@wasaisafe.com. We will assist you in resolving the issue with the carrier.
